Privacy Policy

1. Introduction

Fluency ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our language learning app, Fluency.

2. Information We Collect

2.1 Personal Information

When you create an account or use our app, we collect certain personal information, including your first name, last name, email address. If you use the guest login, we collect the device ID.

2.2 Automatically Collected Information

We may collect information about your device, including IP address, browser type, and operating system, to help us optimize your app experience.

3. How We Use Your Information

3.1 Account Management

We use your personal information to create and manage your account, allowing you to access personalized features and optimize your experience within the app.

3.2 App Improvement

Information collected is used to enhance the functionality and user experience of our app.

3.3 Communication

We may use your email address to send you important updates, notifications, and information related to your account or the app.

4. Data Protection

4.1 Encryption

Your password is stored in an encrypted format to ensure the security of your account.

4.2 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Sharing of Information

5.1 No Third-Party Sharing

We do not share your personal information with third parties, except as required by law or necessary to protect our rights.

6. User Rights

6.1 Access and Update

You have the right to access and update your personal information through your account settings.

6.2 Account Deletion

You can delete your account at any time, and all associated data will be permanently deleted from our servers.

7. Cookies and Tracking Technologies

7.1 Cookies

We may use cookies and similar tracking technologies to enhance your experience on our app. You can control cookie settings through your device or browser settings.

8. Children’s Privacy

Fluency does not have any specific age requirements. However, we do not knowingly collect personal information from children under the age of 13 without parental consent. If we discover that we have inadvertently collected such information, we will promptly delete it.

9. Changes to This Privacy Policy

9.1 Right to Modify

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy regularly.

9.2 User Notification

Continued use of our app after any modifications to the Privacy Policy indicates your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@fluencylearn.com.